To contact the retail location:
613 562 3676
If you have any questions concerning an online order, please refer to the Help Section to see if it has been already answered. If not, complete the form with the pertinent information and we will be happy to assist you.
We also strive to best and accurately represent our items. As such, we believe that our FINAL SALE policy of no refunds and no exchanges, is both fair and expected for items sold AS IS. However, we also understand that serious manufacturing defects may occur regardless of our rigorous inspections -- in the unlikely event that you do receive such an item, please do not hesitate to contact us and we will gladly work to resolve this issue. Please refer to the Terms and Conditions of Online Sale for information on how to proceed in this particular case.
Please expect 2-3 business days of turnaround time for a response. Thank you for your patience.
Customer Service: Online Purchases Only
1 877 811 8115
Tuesday - Saturday: 12:00 - 17:00 EST
* Please be aware that due to a high volume of calls, inquiries may be limited to 10 minutes per caller.